Implementation
Managed Services
AUTHORISED MILESTONE TECHNOLOGY PARTNER
Cyber Eye is an authorised Milestone Technology Partner in the UK, delivering enterprise video management and CCTV solutions built on the Milestone XProtect platform. As certified Milestone partners, our team holds technical certifications across the Milestone product range and has delivered XProtect deployments for organisations across critical infrastructure, healthcare, government and commercial sectors.
If you are looking for a qualified Milestone partner to design, install or support a Milestone VMS system, Cyber Eye provides the expertise and service infrastructure to help.
Certified XProtect design, integration and UK-based lifecycle support.
Official status supported by current technical certifications.
Milestone-certified sales engineering and support capability.
Cameras, analytics, access control and third-party connectivity.
Design, deployment, upgrades, maintenance and SLA-backed response.
ABOUT MILESTONE SYSTEMS
Milestone Systems is a Danish company and one of the world’s leading providers of open platform video management software. Its flagship platform, Milestone XProtect, is deployed across retail, transport, critical infrastructure, government, education and healthcare.
Milestone is known for an extensive device ecosystem, scalable product tiers, strong integration capabilities and flexible on-premise or cloud-connected deployment options.
WHY AUTHORISED PARTNER STATUS MATTERS
Milestone’s partner programme helps ensure XProtect deployments are designed, licensed, installed and supported by organisations with verified product knowledge and technical capability.
OUR MILESTONE EXPERTISE
Cyber Eye delivers Milestone projects from survey and XProtect tier selection through to server and storage design, camera integration, Smart Client configuration, training, upgrades and long-term support.
VMS architecture, server design, storage planning and commissioning.
Certified camera, analytics and edge-device integration.
CCTV integration with access control, intrusion and building systems.
Roles, views, alarms, evidence export and operator workflows.
PPM, health checks, remote monitoring and SLA-backed response.
Version upgrades, lifecycle planning and managed VMS support.
SUPPORTED PLATFORMS
Entry-level VMS for smaller organisations requiring reliable video surveillance without complex management requirements.
Mid-range VMS supporting analytics, mobile access and server redundancy for growing camera estates.
Full-featured VMS for advanced analytics, multi-server deployments and third-party integrations.
Enterprise VMS with advanced failover, multi-site management and extensive integration capability.
The highest XProtect tier for large, complex, multi-site estates with demanding performance and compliance needs.
The operator interface for live monitoring, playback, alarm management and evidence export.
Purpose-built network video recorders optimised for XProtect with multiple storage and performance options.
Milestone environments are available with software configuration and upgrades, hosted and managed services and UK-based lifecycle support.
WHY CYBER EYE?
Our Milestone certifications, XProtect deployment experience and structured delivery model provide the technical governance complex video management projects require. View our certifications and accreditations.
Official partnership supported by certifications and project experience.
Certified sales engineering and support expertise across the team.
From smaller commercial sites to complex multi-site enterprises.
ISO 9001, ISO 27001, ISO 14001 and ISO 45001 certified.
Recognised standards for professional UK security installation.
Survey, design, installation, commissioning, training and support.
SECTORS WE SERVE
Cyber Eye delivers XProtect systems across commercial, public sector and critical environments. Explore our CCTV and integrated security services.
HOW WE WORK
01
We assess your camera estate, storage needs and integration requirements.
02
We select the XProtect tier and design servers, storage and integrations.
03
Delivery is coordinated around your operational schedule.
04
We configure servers, cameras and Smart Client, then complete full system testing.
05
Your team receives practical Smart Client and administrator training.
06
PPM, remote monitoring, software updates and SLA-backed response.
RELATED SERVICES
Explore our enterprise video and integrated security services.
Find out how we manage XProtect installations.
Ongoing maintenance for Milestone VMS environments.
Managed monitoring, upgrades and lifecycle support for XProtect.
View our standards, certifications and accreditations.
FREQUENTLY ASKED QUESTIONS
Milestone XProtect is an open platform video management system that centralises CCTV cameras, video analytics, alarms and integrations. It is available in multiple tiers for different estate sizes and technical requirements.
Milestone Technology Partner is a level within the partner programme indicating that an organisation has met defined standards for technical knowledge, installation capability and customer support.
The correct tier depends on camera count, performance, failover, multi-site and integration requirements. Our team recommends the most suitable edition during the design phase.
Yes. XProtect uses the Milestone Integration Platform and supports certified integrations with many access control platforms, including LenelS2, Nedap and Gallagher. Our team can deliver these integrations.
Yes. We can take over existing XProtect systems, complete health checks and version upgrades, and provide ongoing maintenance.
LOOKING FOR AN EXPERIENCED MILESTONE PARTNER IN THE UK?
Cyber Eye provides certified Milestone XProtect expertise from initial design through to long-term support.
Cyber Eye Security Limited offers consulting, design, installation, and maintenance of customisable security solutions that seamlessly integrate with existing frameworks. Committed to innovation and professional integrity, we prioritise a human touch when working with every client: your security is our priority.
Copyright © 2026 Cyber Eye Security Limited. All rights reserved.
Company registered in England and Wales (no. 05959465) at Orion House (Ground Floor), Orion Way, Kettering, Northamptonshire, NN15 6PE.